FAQ
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What are your pieces made of?
Each piece is handmade in Brisbane, Australia, from my home studio. Every design is created with care using gold-filled materials, freshwater pearls, and natural gemstones. Specifics of each piece will be in the description.
What does “gold-filled” mean?
Gold-filled jewellery has a thick layer of real gold bonded to a base metal. Unlike gold-plated, it won’t flake or rub off easily and can last for years with proper care. It’s a beautiful, long-wearing alternative to solid gold—without the price tag.
How should I care for my jewellery?
To keep your pieces looking beautiful for longer:
• Avoid contact with water, perfumes, and lotions where possible
• If your jewellery does come into contact with moisture or products, gently wipe it down with a soft cloth afterward
• Store in a soft pouch or box when not in use
• Clean occasionally with a soft, dry cloth to maintain its shine
Is your jewellery suitable for sensitive skin?
Yes! Gold-filled jewellery is generally hypoallergenic and safe for most people with sensitive skin. I always list materials clearly, so you know exactly what you're wearing.
Do you offer returns or exchanges?
Yes—if your piece arrives damaged or isn’t what you expected, please reach out within 7 days of receiving your order. I’ll happily refund you or send a replacement.
Due to hygiene reasons, we don’t offer exchanges on jewellery, but refunds are absolutely available where needed.
Do you ship internationally?
Currently, we only ship within Australia—but international shipping is coming soon!